In this privacy policy ‘we’, ‘us’, and ‘our’ refers to the Duri Holidays. Please read the Privacy Policy carefully as they apply to your use of (a) the internet site www.duriholidays.com; and/or (b) our mobile application (our “Mobile App”, collectively with our Website our “Platform(s)”), whether as a guest or a registered user. Use of our Platform(s) includes accessing, browsing or registering to use our Platform(s). Your continued use of this Platform provides your unconditional consent to us collecting, storing, using, and disclosing your personal information in the manner set out below. This privacy policy is subject to, and must be read in conjunction with, our Terms of Use. This Policy applies to all external parties, namely, visitors to Duri Holidays websites and social media pages, subscribers to Duri Holidays briefings and marketing materials, and any other individual whose personal information may be collected, stored and used by Duri Holidays or its offices. This Policy also applies to Duri Holiday's management of personal information across all of its offices (in India and internationally). We have provided this Privacy Policy to help you, the user, understand how we collect, use and protect your information when you visit and use any of Duri Holidays’s websites, mobile applications, microsites, social media platforms, tools, and any other technological platforms in whatever form (the "Platform(s)"), and how that information will be treated. Please read the following carefully to understand our views and practices regarding your information and how we will treat it. If you are not familiar with certain terms, please familiarize yourself with such in the key terms section of this policy.
Duri Holidays understands that the right of individuals to their privacy is important, and demonstrates this by respecting the privacy of the users at all times.
Duri Holidays collects personal information lawfully and by fair means, where it is reasonably necessary for Duri Holidays functions. It is Duri Holiday’s usual practice to collect personal information directly from you when you deal with Duri Holidays by phone, letter, email, face-to-face or online, including when you:
Where it is possible, you may choose to remain anonymous when dealing with Duri Holidays.
The types of personal information that Duri Holidays collects will depend on the nature of your dealings with its products and services and may include your name, contact details, photographic information, your views and opinions about Duri Holidays services, travel information. In particular: If you are a travel agent who registers on a Duri Holidays website, your name, gender, date of birth, job title, email address and business contact details will be collected. If you are a traveller or tourist who registers to receive e-newsletters from Duri Holidays or registers to create an account on the Duri Holidays website to customise your web experience, your name, address, email address, age group and information about what type of holiday you are looking for will be collected. This is so Duri Holidays can provide you with material likely to be of interest to you. If you deal with Duri Holidays in the course of business, Duri Holidays will generally collect only your business contact details (so Duri Holidays can communicate with you for normal business purposes). Duri Holidays also collects personal information about its employees and contractors (personnel records). If you make a complaint, Duri Holidays will generally collect your name, address or email address and details about the complaint.
Duri Holidays will only use and disclose personal information for the purpose for which it was collected. For example, if you register on a Duri Holidays website to receive information about travelling to India, Duri Holidays will use your name and email address to send you this information. Other examples include use or disclosure for the purpose of:
Examples of third parties that Duri Holidays may disclose your personal information to include state tourism
authorities in the course of conducting trade events, external service providers such as IT consultants,
professional advisers, publishing houses and marketing/advertising agencies, or business partners with whom
Duri Holidays has a formal contractual relationship with.
Duri Holidays will not use or disclose personal information for a purpose other than that for which it was
collected unless:
Your consent is obtained;
Duri Holidays is required to, or authorised by an Indian law or a court or tribunal order; or,
Duri Holidays may also use or disclose your personal information for a secondary purpose related to, or
directly related to, the purpose of collection where you would reasonably expect that your information would
be used for this other purpose. These secondary purposes may include activities such as public education or
quality assurance.
At or before the time Duri Holidays collects your personal information (or as soon as practical afterwards),
Duri Holidays will take such steps that are reasonable in the circumstances to provide you with a collection
notice containing the information, among other things, the purpose of collection.
It is possible that Duri Holidays will disclose your personal information overseas as part of its marketing functions. Countries in which recipients are likely to be located include those where Duri Holidays has offices located overseas. Duri Holidays does not disclose your personal information to any overseas recipient unless one of the following applies: The recipient is subject to a law or binding scheme substantially similar to the Indian rules and regulations, including mechanisms for enforcement. You have consented to the disclosure after being informed that Duri Holidays will not be taking reasonable steps to ensure that the overseas recipient does not breach any privacy laws as per Indian laws. It is required or authorised by law. It is required or authorised by an international agreement relating to information sharing to which India is a party. It is reasonably necessary for an enforcement related activity conducted by, or on behalf of, an enforcement body and the recipient performs similar functions
Duri Holidays takes security of personal information seriously and has implemented a range of electronic
measures to protect your personal information from unauthorised access, use, modification, disclosure or
misuse including the implementation of firewalls.
Electronic records of personal information collected by Duri Holidays are stored in databases that are
hosted on servers in India. Duri Holiday’s IT systems are protected by appropriate IT security
measures.
Duri Holidays also requires its staff to ensure that paper records containing personal
information are stored securely. Duri Holiday’s employees are bound by confidentiality obligations as part
of their employment, and this extends to ensuring that personal information collected by Duri Holidays is
kept confidential
If you use Duri Holiday’s Platform(s) including website and/or app, information is recorded about your visit for web and/or app personalisation, research and statistical and reporting purposes as well as to allow Duri Holidays to improve its websites, products and services.
Duri Holidays also uses cookies and session tools to improve your experience when visiting its sites. The information collected may include your IP address, the referring site and the pages visited on Duri Holiday’s site. IP addresses are logged to track a user's session while the user remains anonymous. Duri Holidays analyses this data for certain trends and statistics, such as which parts of Duri Holidays websites users are visiting and how long they spend there. Duri Holidays does not link your IP addresses to anything that identifies you.
In general, you can visit Duri Holiday’s Platform(s) without telling Duri Holidays who you are or revealing any personal information about yourself. However, there are times when Duri Holidays may need to collect your personal information. For instance, if you register to receive Duri Holidays publications or to attend an event, Duri Holidays will need to collect some personal information from you for this purpose. In this case, Duri Holidays will provide notice and seek your permission to send you further electronic communications, and for your personal information to be stored in its databases. If at any time after submitting your personal information to Duri Holidays you would no longer like to receive information, simply follow the "unsubscribe" directions at the end of any email communications you receive, or contact Duri Holidays using the contact details listed at the end of this Policy.
No attempt will be made by Duri Holidays to identify website users or their browsing activities except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Duri Holidays.
Where you use Duri Holiday’s social media pages (such as Facebook or Instagram or Twitter) Duri Holidays will not collect any personal information about you without your consent.
Some Duri Holidays webpages use cookies which are small files that may be placed on your hard disk for recordkeeping purposes. A cookie helps Duri Holidays remember who you are and can make your subsequent visits to the webpage simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, by not accepting cookies, some webpages may not display properly or you may not be permitted to access certain information. No personal information is stored within Duri Holiday’s cookies. Cookies are important for Duri Holidays websites and are used to provide the best possible online experience. By continuing to use this site you are consenting to their use.
Duri Holidays strives to ensure the security, integrity and privacy of personal information submitted to its websites, and periodically updates its security measures in light of current technologies. You need to be aware of inherent risks associated with the transmission of information via the Internet. Duri Holidays cannot guarantee or warrant the security of any personal information you submit to its websites. If you have concerns in this regard, Duri Holidays has other ways of obtaining and providing information. Postal services, phone and fax facilities are available.
Duri Holidays websites may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites. Visitors to those websites should refer to their separate privacy policies and practices, e.g. and Adobe packages.
If you wish to complain about how Duri Holidays manages personal information, you should submit a written complaint by post or email to complaints@duriholidays.com, using the contact details set out in this policy. Duri Holidays will endeavour to respond to your complaint within 30 days.
If you are not satisfied with Duri Holiday’s response, you may make a written complaint to the Director, Duri Holidays.
If you have any questions about this Policy or if you wish to make a complaint, contact the Director of the Duri Holidays using the following contact details:
By Email: vishwesh@duriholidays.com
By Post: 24, Nutan Maratha Complex, Near Stadium, Jalgaon, Maharashtra (India) - 425001
By Phone: +91 0257-2236268
Duri Holidays periodically reviews this Policy and reserves the right at its discretion to modify or remove portions at any time. Any amendments will be notified by posting an updated version on its website.
We at Duri Holidays understand that in today’s world, travel is about more than just reaching a new spot. As a discerning traveller, it’s only reasonable to anticipate more from your travel experiences.
